Performance management

Processes don’t perform – People do!

It happens to us all at times because we are human. Indoctrinated by processes to the extent that we stop seeing the bleeding obvious. To us the way organisations typically manage performance is a classic example. Process, process process. Ask these questions, fill in this form, assess against that, tick this box, do your appraisal […]

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Maximise staff potential

A recent study has shown the biggest failing of managers is the lack of coaching staff to help improve their performance. Managers appear to be excelling in technical excellence, commitment to the business and their customers but are not maximising staff potential. Failing to support their staff with regard to providing coaching, training and mentoring […]

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