Communication skills training

What does it really mean to listen?

Listening takes concentration and time so as a result it doesn’t come naturally to most people. It is an active process so we need to work hard at it to stop ourselves drifting off, jumping in, finishing people’s sentences and so on. Many people don’t listen, they wait their turn to speak – we tend […]

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Breaking down communication

“The single biggest problem with communication is the illusion that it has taken place.” (George Bernard Shaw) The ability of today’s manager to communicate effectively is crucial to the results they achieve; from communicating with staff to reaching out to customers, communication is a huge factor operationally and culturally. In practical terms, communication helps managers […]

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Do you have what it takes?

This conversational coaching course enables participants to learn and develop the expertise to apply conversational coaching to a variety of subjects in a number of situations. By acquiring the skills needed to support and develop team members the participant will create an effective and progressive workforce. Conversational Coaching Training Duration: 1-day Overview: This conversational coaching […]

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Are you getting the message across?

Ineffective and inconsistent communication skills can be a major disadvantage when projecting ideas or instructions to colleagues or potential business partners. The approach we take is practical rather than academic. We have many years of experience working with a wide range of organisations, both private and public. We align each qualification to our client’s organisation, […]

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Are you a clear communicator?

Think about how often you communicate with others during the working day, from e-mails, to meetings; telephone calls to reports. We spend most of our day communicating so a great way of boosting our productivity is to ensure that our communication is as clear and effective as possible. The 7C’s provide a useful checklist for […]

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What makes us different?

Here is a selection of our impressive and varied client list across private, public and third sector organisations.