Is Innovation being put on the back burner?

We came across an interesting article the other day which challenges whether British business leaders are following their customer’s lead whilst putting innovation on the back burner. The report, The Conference Board CEO Challenge 2013: The UK Challenge, raises fears that UK bosses are being too guided by what customers want today rather than taking […]

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How open minded are you?

How open minded are you? Are you resistant to change? Innovation within the workplace isn`t just about changing something for the sake of it, it  involves examining how we do things and whether we can improve on them. This can relate to any aspect of the business environment from examining the current payroll setup and […]

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Breaking down communication

“The single biggest problem with communication is the illusion that it has taken place.” (George Bernard Shaw) The ability of today’s manager to communicate effectively is crucial to the results they achieve; from communicating with staff to reaching out to customers, communication is a huge factor operationally and culturally. In practical terms, communication helps managers […]

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Networking tips

Networking in and outside of the organisation is becoming an increasingly important managerial skill. In simple terms, networking involves developing and activating relationships to increase business, enhance your knowledge and expand your influence. Below are some invaluable tips to help you effectively network with others: Make a great first impression Smile, make eye contact, have […]

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The Manager’s influence on motivating staff.

Motivation is not something you can expect from your team, it is something you have to nurture and develop. It requires conscious effort and requires you to get to really know your staff; their values, what makes them tick. Some would argue that people are not unmotivated; it’s just that the right motivation triggers have […]

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The power of metaphors when coaching

This short activity uses metaphors for individuals to share how they are feeling right now. It can provide a valuable insight into people’s emotional state and introduces the use of imagery/metaphors as a highly effective coaching tool to elicit emotions/feelings linked to their current situation. Different images are presented on a sheet. The Coach simply […]

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The Value of Management and Leadership qualifications

We came across some interesting research which supports the value of management and leadership qualifications; highlighting the impact within an organisation. The Chartered Management Institute adopted a multi-method approach, combining a quantitative survey of 1,185 managers with a series of employer case studies. The report examines managers’ general perceptions of management qualifications and the impact […]

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The Triple Constraint

The ‘triple constraint’ (sometimes referred to as the Project Management Triangle) is a simple tool that helps us prioritise the key performance factors within the project. In an ideal world, projects would be cheap (cost), done well (quality) and done quick (time). However, this ideal is often unrealistic. Sometimes we are forced to compromise on […]

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Choose your attitude!

“Attitude is like a wrist watch…every watch may show different time than others but everyone thinks that their watch is showing the right time, so if you are reading this and thinking your attitude is the right one, the reality is that there is no right or wrong attitude, it’s just negative and/or positive` Betari’s […]

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Are you emotionally intelligent?

Have you ever had a conversation at work in which you felt: Your anger got the better of you? You couldn’t really express what you wanted to say? The other person wasn’t really ‘there’? Being in a bad mood affected your ability to listen attentively? If you answered ‘yes’ to any of these questions, then […]

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These are the answers, now what are the questions

This icebreaker encourages more thought and discussion to the traditional question and answer approach when facilitating training or indeed when running meetings. All you will need is a flipchart and some markers. Preparation: 1. Create 10 questions based on the course key topics and the answers 2. Option is to split the group into smaller […]

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