Managing Discipline and Grievance Training

Are you responsible for managing any discipline and grievance issues which may arise within your organisation? Do you possess the correct skills and behaviours in order to manage the procedures correctly? Do you have the legal, technical and practical knowledge to achieve the best outcome both for the organisation and individual concerned? It is fundamental […]

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Choose three or five!

This is a fantastic opener or activity to help set the scene for a training session or team meeting. The purpose of the activity is to provide focus for further discussion and can either be facilitated individually or in small groups. Simply capture on a flipchart or slide three or five statements that team members […]

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Equality and Diversity Training

Are your managers, supervisors or team leaders fully equipped to understand about the meaning and importance of equality and diversity both in the workplace and within the communities they serve? Do they understand the potential impact of prejudice and discrimination? And equally do they understand their rights both as an employer and as an individual? […]

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Are you working towards the end result all on your own?

John Paul Getty famously said “I’d rather have 1% of the effort of 100 men than 100% of my own effort.” This is only true of course if that 1% of work is worth having! Usually the key for a successful team lies with its leader. It is the leader who ensures the team performs […]

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What does it really mean to listen?

Listening takes concentration and time so as a result it doesn’t come naturally to most people. It is an active process so we need to work hard at it to stop ourselves drifting off, jumping in, finishing people’s sentences and so on. Many people don’t listen, they wait their turn to speak – we tend […]

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Get ahead and open more doors with a management qualification

We are pleased to launch a Certificate in Strategic Management and Leadership open programme that will run from March and September of each year from 2014. This qualification is designed for practicing senior managers who wish to develop the core leadership skills required to effectively operate at a strategic level. Achieving a Level 7 Certificate […]

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Working in partnership is fast becoming recognised as a key leadership pre-requisite. A partnership is an arrangement between two or more groups, organisations or individuals to work together to achieve common aims. Getting the basics right is fundamental in terms of who are you expected to partner with, what does working in partnership practically look […]

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What makes us different?

Here is a selection of our impressive and varied client list across private, public and third sector organisations.