Are you a good listener?

We are big fans of Stephen Covey’s 5 levels of listening which shows how listening can be broken down: 1. Ignoring 2. Pretend Listening 3. Selective Listening 4. Attentive Listening – listening with intent to respond (i.e. from your own agenda) 5. Empathic Listening – listening with the intent to understand (i.e. from their agenda […]

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Do you deliver effective feedback to others?

If you were a fly on the wall in a high performing organisation, you would hear people everywhere having courageous conversations where feedback is the norm. It is amazing how many organisations foster cultures where people hold back from saying the stuff that really matters through fear of confrontation or upsetting others. This significantly limits […]

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What makes us different?

Here is a selection of our impressive and varied client list across private, public and third sector organisations.