Many people are talking about the Service Profit Chain currently which comes from a recent Harvard Review. Interestingly, we are also currently delivering numerous customer service training projects around this for companies across different sectors and industries. Our view in the upturn of this type of training is that companies have to work much harder […]
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We use a great short activity during our Leading change and innovation course that managers could use with their team – all that is needed is a tennis ball. The benefit of the exercise is that it allows teams to think about how they can improve on what they do currently, i.e. how can they […]
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Find out more by calling 0345 021 2356 or email info@adaltadevelopment.co.uk
What makes us different?
We are proud of the work we do and we care about what our clients think. The fact that we get amazing feedback from our clients is no accident; we work exceptionally hard to earn it.
With an impressive and varied client list across private, public and third sector organisations, our reputation is built on delivering high-impact training that really hits the mark, by trainers that are at the top of their game.
Our clients know that we deliver what we promise, and that's why many have worked with us for over 8 years. We do things properly at Adalta; we know what needs to happen before, during and after training to engage people and get lasting results.
We listen. We learn. We adapt. We deliver. We sometimes pull rabbits out of hats. We know it’s the small things that make a big difference. Everything we do revolves around our clients and their business. We refuse to compromise on service and quality.
You get more for your money at Adalta; we offer a lot of extras that other companies charge for, such as tailoring course content, client meetings and participant training materials. Transparency is important to us, and with our straight-forward, competitive daily rates you can be assured of amazing value and no surprises.
Here is a selection of our impressive and varied client list across private, public and third sector organisations.
